FAQs & store policies
Commercial licensing for small shops: All of my files include lifetime commercial licensing for small shops handmaking items with the files. I do not make exceptions or give discounts if you need it for personal use. This makes it easier on the both of us long term in case you ever do decide to sell commercially or in case someone plans to misuse my file intentionally.
Commercial licensing for fabric/transfer/handmade wholesale/manufacturing/POD shops: Please review the official commercial licensing policies! https://hexreject.com/pages/terms-of-use-policy
Shipping: Due to the items being digital products, you will be able to download them immediately after purchase. If you order any customs, my TAT is 2-4 weeks.
Refunds/Exchanges/Returns: Due to the nature of these digital products, I do not accept refunds or exchanges. If you find any issues with your file, send me an email so I can help you.
Why so expensive? I am a professional and the quality speaks for itself. Besides that, I spend hours on each art piece, and a singular file helps with passive income overtime if I resell it as a file. When I do an exclusive for you, I lose all rights to sell my art and my file in any way. When this happens, I charge the same price as an art commission hourly since it cuts into my time to do other commissions.